ON Premise
Hybrid and In the Cloud

Call Recording

Our Call Recording solution offers recording solutions on premise,hybrid and in the cloud. Each option is broken down below.

Features

  • Secure call recording and logging.
  • Multi-Tenant.
  • Live call statistics.
  • Seamless voice logger enables on any PBX-VOIP trunk or extension side recording.
  • Full scalability.
  • Optional backup cloud storage.
  • Accessible from internet enabled devices.
  • On-demand recording.
  • Full access audit trails.
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Carbon Foundation Atmos

Features

  • Secure call recording and logging.
  • Multi-Tenant.
  • Live call statistics.
  • Seamless voice logger enables on any PBX-VOIP trunk or extension side recording.
  • Full scalability.
  • Optional backup cloud storage.
  • Accessible from internet enabled devices.
  • On-demand recording.
  • Full access audit trails.


VOIP- Calling for the FUTURE!

iPBX

Wherever you are in the world these days, to remain at your competitive edge, your customers expect you to be contactable, responsive and capable of delivering your best levels of service.

With our industry leading Hosted Telephone System (iPBX) you get a wide variety of reporting as standard in order for you to effectively manage your business and call flows. All data is also downloadable in raw format for detailed analysis.

PBX Features:

  • Hunt Lists
  • Ring Groups
  • Music on Hold
  • Virtual Conference Rooms
  • Caller ID
  • Call Waiting
  • Call Transfers
  • Cal Park
  • Call Forwarding
  • Call Screening
  • Call Blocking
  • Group call pickup
  • Personal Voicemail Greetings
  • Voicemail to Email or Message Box
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Abuse and Toll Fraud Prevention:

  • Extension Security
  • Dialling Restrictions
  • Outbound White Listings
  • Outbound Black Listings
  • International Country Listings – Allow / Disallow
  • Toll Fraud Prevention Measures
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iPBX - VOIP

Management and Reporting

  • Easy Online Administration
  • Outbound call activity tracking – from extension, date, time, dialled number, status and duration (export to csv optional).
  • Inbound call activity tracking – from number, date, time, duration, status and dialled DID (exportable to CSV)..
  • Inbound call analysis – Incoming callers, volume of calls by days of the week, volume of calls by hours of the day and calls received by dialled DID.
  • Real time current calls status – active calls
  • Optional backup cloud storage.
  • Real time extension status – registration status, public IP, in use, ringing, idle – (more detail)


PRICING

Due to the nature of the solution,there is no fixed price for the solution.
Quotations are given to clients based on their bespoke requirements.